A woman standing inside a cafe smiling

Ellen, Barista at Black Star Bakery

"You really make someone's day with a great cup of coffee. And they come in here in their pajamas and you give them a yummy pastry, a great cup of coffee. And it's like, that's how they wanna start their day. And they rely on us being here for them. It feels good to know. That's what makes this work meaningful to me—it's not just a luxury service. It's a necessity. And it's an art form, the way you pour it, the TLC we put into it. We get a lot of regulars. I know a lot of first names here. I know people's dogs. I know people's children. I find a lot of meaning in that connection."